Shipping Address
We will only ship to addresses provided in the billing address or shipment address provided during your purchase.
Please ensure correct addresses and reachable phone number are provided when completing your order. We do not ship to P.O Boxes (Post-Office Box) and only to valid legitimate shipping addresses.
We will not be liable in the event of an incorrect shipping address is provided and goods are returned to us.
All re-delivery of goods to you will be charged for a associated shipping charges which will be disclosed upon request for a second delivery attempt.
Change In Shipping Address
If you have any request for change of shipping address, please email us at pclim730@hotmail.com within 12 hours upon your order submission.
If request of change in shipping address is made after 24 hours upon order confirmation, customers will be responsible for any associated shipping charges.
Shipping Time
It typically takes between 2-5 working days (Monday to Friday) for goods to arrive at your destination. The shipment will be delivered during office hours between 9:00 am to 5:00 pm weekdays only.
Tracking Number
Once goods is picked up by our shipping partner, the tracking ID for the package will be available. Any communication is to be via email/mobile app/sms.
For non-tangible products or services, confirmation of order and receipt will be communicated via email/mobile app/sms. Proof of purchase, invoice or delivery order will be available.
We reserve the right to amend this policy from time to time if deemed necessary, in which no prior notification or approval from the customer is required.
1. Shipping Methods
Standard Shipping – USPS: Estimated delivery within […] business days for domestic orders and […] business days for international orders.
Expedited Shipping – DHL: Estimated delivery within […] business days for domestic orders and […] business days for international orders. Additional charges ($5-$10) may apply.
Free Shipping – USPS: Orders over a certain amount qualify for free standard shipping within the continental United States.
Please clarify shipping costs, and shipping transit time if you have
2. Processing and Cancellation Time
Please note that once your order is processed for shipping with a tracking number, we are unable to cancel your order.
You can cancel the order within 6 hours after the order was placed by contacting us via email address: [contact@vemus.com]
3. Shipping Costs
4. International Shipping
We reserve the right to update our shipping policy at any time. Any changes to our shipping policy will be communicated on our website.
We kindly ask our customers to read and take notes before making a purchase. We will automatically assume that the customer has accepted all the terms outlined above.
If you have any questions or concerns regarding our shipping policy, please feel free to contact us at contact@vemus.com.
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